YOUR BUSINESS. YOUR PROFESSION. YOUR ASSOCIATION
Running a funeral home means looking after families, your people and your business. You shouldn't have to tackle every challenge alone.
NATIONAL REPRESENTATION | 90+ ONLINE COURSES | COMPLIANCE SUPPORT | PROFESSIONAL STANDARDS | NATIONWIDE MEMBER NETWORK
| A stronger business
Membership gives you access to practical support, expertise and resources to help you manage risk, develop your people and run a stronger funeral business.
Practical advice when you need it
Legislation, regulation and compliance requirements can create significant demands for funeral businesses. As a member, you have somewhere to turn for industry-specific guidance, information and support.
Whether it’s understanding a regulatory change, working through an industry issue or accessing practical resources, you don’t have to find every answer on your own.
Support when complaints arise
Complaints can be difficult and time-consuming for both funeral homes and families.
The Funeral Directors Association provides an established, credible process for handling complaints professionally and fairly. That helps members resolve issues appropriately while maintaining confidence in the professional standards represented by Association membership.
Develop and retain great people
Good people are fundamental to a successful funeral home.
Membership helps you develop your team through professional education, training and opportunities to learn from others across the profession.
Members can access a wide range of courses, workshops and professional development opportunities, as well as member benefits associated with formal qualifications and the Association Conference.
It’s not simply training. It’s an investment in the capability and professionalism of your team.
Resources for your business
Membership connects you with information, tools, industry knowledge and expertise that would take considerable time and money for an individual funeral home to source independently.
As the needs of funeral businesses evolve, so does the support we provide.
Now For Them
Members have access to Now For Them, a funeral planning solution created by the profession to help New Zealanders plan ahead and give families greater certainty.
It also gives member funeral homes another way to build trusted, long-term relationships with the families and communities they serve.
| A stronger voice
There are issues affecting funeral homes that no individual business can effectively tackle alone.
That’s where your Association matters.
The Funeral Directors Association represents the profession with central and local government, regulators, agencies, the media and other organisations whose decisions affect funeral businesses.
We advocate on the issues that matter to members — from regulation and compliance to council costs, funeral hardship, funeral planning and the future shape of the profession.
Membership means having a collective voice at the table when decisions affecting funeral homes are being made.
| A stronger reason for families to choose you
Funeral Directors Association membership means something.
Member funeral homes voluntarily commit to professional standards, ongoing professional development and accountability through an established complaints process.
For families, the Funeral Directors Association badge provides an additional signal that they are choosing a funeral home committed to high professional standards.
Our national consumer activity works to strengthen awareness of the Funeral Directors Association and give New Zealand families greater confidence in choosing an Association member.
Your membership helps strengthen both the reputation of your own funeral home and the reputation of the profession.
You’re not doing it alone
One of the greatest resources available to a funeral director is another funeral director who understands the realities of the profession.
Membership connects you with funeral businesses and professionals throughout New Zealand.
Through districts, events, professional development, conference and member relationships, you can share knowledge, discuss challenges, learn what others are doing and draw on the accumulated experience of the profession.
For independently owned funeral homes in particular, that collective knowledge can be invaluable.
What your membership makes possible
Some membership benefits are easy to see: training, resources, advice, professional development and access to member services.
Others are only possible because funeral homes choose to belong collectively.
- A credible professional standard.
- A collective voice for funeral directors.
- A stronger reputation for the profession.
- Representation with decision-makers.
- Greater consumer recognition.
- A nationwide community of peers.
- A national organisation ready to act when the profession needs it.
| Interested in joining us?
Interested in membership? Tell us a little about your funeral firm below and we'll be in touch to talk through membership, eligibility and the application process.”